Did you place an order that hasn’t shipped yet? You can cancel any order that hasn’t shipped. A shipped order will be marked “Completed” in the Order section of My Account. To cancel your order – please complete the form below:
DAMAGED ORDER DELIVERY
Did you receive an item that was damaged during shipment? Please complete the form, found below, within 48 hours of delivery.
Once the form is received, I will create a new item for you and mail it out to you. Please allow 2 business days for this process to be completed. You are not responsible for shipping of the new item. I will contact the shipping company to request damage reimbursement.
RETURNS DUE TO SIZE
Beginning February 1, 2022, in an effort to ensure I am still able to provide FREE Standard Shipping for all US/Domestic customers, I will no longer allow returns due to a customer ordering an item and not understanding sizes. All sizes are CLEARLY indicated on each item in multiple places in the ordering window and item description. 98% of customers read the description and choose the correct size item, understanding items I sell are mini in size and not full size versions (throw pillows, lumbar pillows, etc.). Making this change is necessary to ensure I can continue to offer FREE shipping – a very important feature for my customers.
If you have received an item in a size other than what you ordered (very rare – I’ve only had this happen once in two years!), please send an email to: email@example.com and include your order number and the item that is the incorrect size.