Shipping Policy

Hallelujah! Shipping to everywhere in the United States is free. Why? Because I appreciate free shipping myself and I want to pass this great cost-saving feature on to my customers!  I’ve added more information on my shipping times & process below:

Where do you ship?
At this time, due to incredibly time consuming paperwork, I only ship to the United States.  

When will my order ship?
Most mini pillows are shipped within 1-2 days.  Gnomes take 2-5 days.  Full sets can take 5-7 days.
If a shipping update is needed because I am backlogged with orders, I will update this space with shipping delay information and I will update the outgoing email to indicate any delays.

How will I know when I will receive my order?
I keep customers updated on the status of their order through frequent customer notes that get sent to you using the email address you used when placing your order.  All orders are sent with tracking information as this makes the shipping process much easier and transparent.  You will receive a tracking number once your order is ready to be shipped and you can track your order online or in the app.  Shipping times vary depending on your location in the US but most order arrive within 3-5 business days.  Some have even arrived as quickly as 1-3 business days.  The longest I have ever seen a package take for delivery was 11 business days but that was due to a holiday delivery in a remote location.

Which shipping carriers do you use?
Most often, I use USPS for shipping orders.  On occasion, I have used UPS or Fed Ex if the item needs to arrive more quickly or if it is more cost-effective to use those carriers.  For customers in the upper Midwest, I do check with SpeeDee Delivery some as well but I haven’t found the time or cost savings yet.

I’ve tracked my order but it is not looking like it’s moving – what should I do?
Once I have dropped your order off at the carrier, you should see a “shipping label scanned” or “counter received package” notice when tracking your item.  If you do not see any movement after the scan has taken place, please notify me.  I do check on packages weekly to make sure they are all moving or delivered so I will also reach out to you if I see a potential issue.

My item arrived damaged.
I am so sorry to hear that your item did not arrive safely.  Please send me an email and let me know and please hold on to the package until you hear from me.  I will direct you in how to reach out to the carrier or I will reach out to the carrier myself.  If the item inside the package is also damaged, I will work with you to get a new item out to you.  Please note that the damaged item must be handed off to the carrier for a damage return before I can ship a replacement out to you.

I have other questions you haven’t answered here.
I am always happy to answer any questions you may have.  Please send an email to with any questions and I’ll get back to you ASAP.

Digital Products
Digital products are available immediately after purchase in your Account section.  You will also receive an email with a link for you to click on to download your product.  When you are placing an order for Digital Products, please be sure you have created an account before placing your order.  By creating account, you will be able to easily see your purchase history and download any digital purchases.  At this time, there is no limit to the number of downloads once your purchase is complete.